Shipping policy

Order Processing Time

• All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times depend on your location:
  • Domestic: 1to2 business days
    
• Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Order Tracking

• Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package.

Customs, Duties, and Taxes

• Your order may be subject to import duties and taxes (including VAT) applied by your local customs authority.
• You are responsible for these charges if applicable.

Lost, Stolen, or Damaged Items

• We are not liable for lost or stolen packages once they have been marked as delivered.
• If your order arrives damaged, please contact us at [your email] with photos of the damaged product and packaging.

Questions?
If you have any questions or concerns about your order, please contact us at qes@qthetailor.com